The terms and conditions governing the use of the Dwellup platform.
This website is operated by Dwellup. Throughout the site, we use the terms "we," "our," and "us" in reference to Dwellup. This website, including all information, tools, and services it provides, is offered by Dwellup to you as a user, provided that you accept all the terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing one of our services, you engage in our "Service" and agree to be bound by the following terms and conditions ("General Conditions," "Terms of Use"), including the terms, conditions, and policies referenced herein and/or accessible via hyperlink. These Terms of Use apply to all users of the Site, including, without limitation, individuals who are visitors, customers, and/or content providers.
Please read these Terms of Use carefully before accessing or using our website. By accessing any part of the Site or using it, you agree to be bound by these Terms of Use. If you do not accept all the terms and conditions of this agreement, you may not be able to access the website or use its services. If these Terms of Use are considered an offer, acceptance is expressly limited to them.
Each of the new tools or features added to this platform is also subject to the Terms of Use. You can view the most recent version of the Terms of Use at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Use by posting said updates and/or modifications on our website. It is your responsibility to check this page from time to time to see if any changes have been made. By continuing to access or use the website after the publication of modifications, you accept those changes.
By accepting these Terms of Use, you declare that you have reached or exceeded the age of majority in your region, province, or state, and have given us permission to allow any minor in your care to use this site.
The Site and its services are intended exclusively for personal use. Any commercial, corporate, or organizational use is strictly prohibited without obtaining a specific license issued by Dwellup. This restriction includes, but is not limited to, the use of the Service by businesses, non-profit organizations, government institutions, or any other type of organization to assist their clients, members, or any other third party in searching for apartments.
You must not, under any circumstances, use our products/services for illegal or unauthorized purposes, or violate any laws in your jurisdiction when using the Service (including, but not limited to, copyright laws).
You must not transmit computer worms, viruses, or any destructive code.
An infringement or violation of any of the Conditions will result in the immediate termination of your Services.
Personal Use License: The standard account and all services provided through Dwellup are licensed exclusively for personal, non-commercial use by individual consumers searching for their own housing.
Prohibited Commercial Uses Include:
Commercial License Required: Businesses, organizations, or professionals wishing to use Dwellup for commercial purposes must obtain a separate commercial license. Unauthorized commercial use will result in immediate account termination and may result in legal action.
For commercial licensing inquiries, please contact us.
All original content published and made available on this Site by Dwellup is the property of Dwellup and its creators. This includes, but is not limited to, the logo, trademarks, images, text, graphic design, user interface, site architecture, algorithms, source code, and any visual or technical element contributing to the composition of this Site. These elements are protected by Canadian and international intellectual property laws.
The use of our Site grants you a limited, non-exclusive, and non-transferable license to access the Site and use its features for your personal needs only, in accordance with these Terms of Use.
Dwellup is an aggregator that collects and displays real estate listings from various sources. Dwellup does not claim to own the intellectual property rights to these listings, even when they are processed, analyzed, or reformatted by our artificial intelligence technology. The intellectual property rights to these listings remain the property of their original authors.
Our processing of listings by artificial intelligence, including their reformatting, summarization, or analysis, is carried out within the framework of fair use or "fair dealing" as provided for by Canadian copyright law, for information and research purposes.
It is strictly prohibited to:
If you believe that content on our Site violates your intellectual property rights, please contact us with the following details:
We reserve the right to refuse service to anyone at any time and for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted and that this includes (a) transmissions over various networks; and (b) changes made to conform and adapt to the technical requirements of connecting networks or devices. Your credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, any use of the Service, or any access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
We shall not be held responsible if the information offered on this site is inaccurate, incomplete, or outdated. The content of this site is provided for general information purposes only and should not be considered or used as the sole basis for decision-making without consulting more important, more accurate, more complete, or more up-to-date sources of information. If you rely on the content of this site, you do so at your own risk.
This site may contain certain historical data. By definition, historical data is not current and is provided only for reference. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information it contains, whatever it may be. You acknowledge that it is your responsibility to monitor changes made to our site.
The prices of our services are modifiable without notice.
We reserve the right to modify or terminate the Service (or any part of it) at any time and without notice.
We shall not be held responsible to you or any third party for any price change, or any modification, suspension, or interruption of the Service.
We cannot guarantee the accuracy of the apartment information displayed. We reserve the right, without being obligated to do so, to limit the sale of our services to any person, geographic region, or jurisdiction. We authorize ourselves to exercise this right on a case-by-case basis. We reserve the right to limit the features of the services we offer. All service descriptions and pricing are subject to change at any time, without notice and at our sole discretion. We reserve the right to discontinue the sale of a service at any time. Any service offer on this site is void where prohibited by law.
We do not guarantee that the quality of the services, information, or other materials you purchase or obtain will meet your expectations, or that any errors the Service may contain will be corrected.
Paid services include, but are not limited to, access to instant alerts for new listings, advanced search filters, and other exclusive features designed to enhance your housing search experience.
Regarding instant alerts specifically:
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or on the same customer account, the same credit card, and/or orders using the same billing address. If we modify or cancel an order, we may attempt to notify you by contacting you using the email address and/or billing address or phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our opinion, appear to have been placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made on our site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Users who create an account with Dwellup have the right to request deletion of their account at any time. Upon receiving a deletion request:
To request account deletion, use the account deletion feature in your account settings.
We may provide you with access to third-party tools that we do not monitor, control, or manage.
You acknowledge and agree that we provide access to such tools "as is" and "subject to availability," without warranties, representations, or conditions of any kind and without any endorsement. We shall not be held responsible for anything regarding what might result from or be related to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your discretion and own risk. Moreover, it is your responsibility to familiarize yourself with the conditions under which these tools are provided by the relevant third-party provider(s) and to accept these conditions.
We may also offer new services and/or features through the website in the future (including the launch of new tools and resources). These new services and/or features will also be subject to these Terms of Use.
Certain content, products, and services accessible through our Service may include elements from third parties.
Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not required to examine or evaluate their content or accuracy, nor do we guarantee or assume any responsibility for the content or websites, or other content, products, or services of third-party sources.
We are not responsible for any harm or damage related to the purchase or use of goods, services, resources, content, or any other transactions connected to these third-party websites. Please carefully read the policies and practices of these third parties and make sure you understand them before engaging in a transaction. Complaints, claims, concerns, or questions regarding third-party products should be addressed to those same third parties.
If, at our request, you submit specific content (for example, as part of your participation in contests), or if, without a request from us, you send creative ideas, suggestions, proposals, plans, or other elements, whether online, by email, by mail, or otherwise (collectively, "comments"), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate, and use in any media any comments you transmit to us. We are not and shall not under any circumstances be required to (1) maintain the confidentiality of comments; (2) compensate anyone for any comment provided; or (3) respond to comments. We may, but are not obligated to, delete content and Accounts containing content that we judge, at our sole discretion, to be illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Use.
You agree that your comments must not in any way infringe upon the rights of third parties, including copyrights, trademarks, privacy, personality, or any other personal or intellectual property right. You further agree that your comments must not contain any illegal, injurious, or obscene element, nor any computer virus or other malicious software that could affect in any way the operation of the Service or any related website. You may not use a false email address, pretend to be someone you are not, or try to mislead us or third parties as to the origin of comments. You are entirely responsible for all comments you make and for their accuracy. We disclaim any responsibility for comments published by you or a third party.
The transmission of your personal information on our web platform is governed by our Privacy Policy.
As an aggregator of real estate listings, Dwellup collects and displays information from various third-party sources. There may occasionally be, on our site or in the Service, information containing typographical errors, inaccuracies, or omissions related to descriptions, prices, apartment availability, or other listing details displayed. This information comes directly from the source sites, and Dwellup cannot in any way be held responsible for the accuracy of this data.
For Dwellup's own services (such as alerts and other paid features), we reserve the right to correct any error, inaccuracy, or omission, and to change or update information concerning our own services, or even cancel orders if any information concerning our services is inaccurate, at any time and without notice (including after you have placed your order).
We are not required to update, modify, or clarify listing information from third-party sources. Regarding our own services and their pricing, we strive to maintain accurate and up-to-date information as required by applicable consumer protection law.
Dwellup strives to present information with the greatest possible accuracy, but offers no guarantee as to the accuracy, completeness, or reliability of the real estate listings displayed, as these are under the exclusive responsibility of their original sources.
In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the site or its content:
(a) for illegal purposes; (b) to solicit others to perform or participate in illegal acts; (c) to violate any local ordinance or any international, federal, provincial, or state regulation, rule, or law; (d) to infringe upon or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or any related website, as well as other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, browse, explore, or scan the web; (j) for obscene or immoral purposes; (k) to interfere with or circumvent the security measures of the Service or any related site, as well as other websites or the Internet; or (l) for commercial, corporate, or organizational purposes without a valid commercial license from Dwellup, including, but not limited to, using the Service to assist clients or third parties in apartment hunting as part of a professional or organizational activity.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, certify, or declare in any way that your use of our Service will be uninterrupted, secure, timely, or error-free.
We do not guarantee that the results that might be obtained by using the Service will be accurate or reliable.
You accept that, from time to time, we may remove the Service for indefinite periods or cancel it at any time without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through it are (except as expressly stated by us) provided "as is" and "subject to availability" for your use, without representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
As an aggregator of real estate listings, Dwellup facilitates the discovery of rental listings but does not intervene in any way in transactions or interactions between users and property owners/managers. Therefore:
No Intervention: Dwellup is not a party to communications, negotiations, or agreements between users and owners. We cannot control or guarantee the truthfulness, legality, safety, quality, or suitability of the listings or properties presented.
No Verification: Dwellup does not verify the identity of owners, the validity of their offers, the legality of the proposed rental terms, or the actual condition of the properties displayed.
No Recommendation: The display of a listing on our platform does not in any way constitute a recommendation, approval, or guarantee on our part regarding the property concerned or the owner.
Risk of Scams and Fraud: Although we strive to maintain a quality service, we cannot guarantee the absence of scams or fraud. Users are solely responsible for taking necessary precautions, including:
No Monitoring of Interactions: Dwellup does not monitor communications between users and owners and does not intervene in disputes that may arise.
No Contractual Responsibility: Dwellup is not responsible for the execution of rental contracts or agreements concluded between users and owners.
No Liability for Consequential Damages: Dwellup cannot be held liable for direct, indirect, incidental, or consequential damages resulting from:
Reporting Problems: If you encounter suspicious or fraudulent behavior, we encourage you to report it to us and contact the appropriate authorities.
We strongly recommend that you exercise due diligence before engaging in any real estate transaction, including visiting the property, verifying the owner's identity, and consulting a legal professional for any rental contract.
Dwellup, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors cannot under any circumstances be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to, loss of profits, revenue, savings, or data, replacement costs, or similar damages, whether based on contract, tort (even in case of negligence), strict liability, or otherwise, arising from your use of the Service or any service or product resorting to it, or any other claim related in any way to your use of the Service or any product, including but not limited to, errors or omissions in any content, or any loss or damage arising from the use of the Service or any content (or product) posted, transmitted, or made accessible through the Service, even if you have been warned of the possibility that they may occur.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in these provinces/states or jurisdictions will be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold Dwellup and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents they reference, or your violation of any law or the rights of a third party.
In the event that any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, without such determination affecting the validity and enforceability of the remaining provisions.
The obligations and liabilities incurred by the parties prior to the termination date will survive the termination of this agreement for all purposes.
These Terms of Use shall remain in effect unless and until terminated by you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services, or when you cease to use our site.
If we judge or suspect, at our sole discretion, that you are not complying with or have not complied with any term or provision of these Terms of Use, we may also terminate this agreement at any time without notice. You will then remain responsible for all amounts due up to and including the date of termination, as a result of which we may refuse you access to our Services (or any part thereof).
Any failure on our part to exercise or enforce any right or provision of these Terms of Use does not constitute a waiver of such right or provision.
These Terms of Use or any other policy or operating rule that we publish on this site or that concerns the Service constitute the entirety of the agreement and understanding between you and us, and govern your use of the Service. They replace all prior and current agreements, communications, and proposals, oral or written, between you and us (including, but not limited to, any prior version of the Terms of Use).
Any ambiguity regarding the interpretation of these Terms of Use should not be interpreted against the drafting party.
These Terms of Use, as well as any separate agreement whereby we provide you with the Services, are governed by and construed in accordance with the laws of Quebec and Canada.
You can view the most recent version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting said updates and/or modifications on our website. It is your responsibility to check our website from time to time to see if any changes have been made. By continuing to access our website and the Service or using them after the publication of modifications made to these Terms of Use, you accept those changes.
Questions regarding the Terms of Use should be sent to us via our contact page.
Effective Date: January 6, 2026