Creating an account on dwellup is simple and free:
Once registered, you'll be able to save searches and enable alerts.
To manage your alerts:
Note: If alerts are enabled, you'll receive notifications for all your saved searches.
To delete your account:
Warning: This will mark your account for deletion, cancel active subscriptions, delete saved searches and viewing history, and remove all personal information within 30 days.
No, email addresses cannot be changed for security reasons.
In your "Account Management" section, you'll see your email address with a note: "Email cannot be changed."
If you need to use a different email address, you'll need to create a new account with that email and then delete your current account.
We only store essential information:
We never sell your data to third parties. See our privacy policy for more details.
Yes! To save a search:
You can save up to 3 searches.
You'll find all your saved searches in "My Account". If you have alerts enabled in your account settings, you'll receive notifications for all your saved searches.
Dwellup covers all of Quebec. If you don't see listings in a specific area, it's likely because:
Try widening your search parameters or adjusting your filters to see more results.
"Similar listings" are properties that share characteristics with the listing you're viewing:
This feature helps you quickly compare similar options and not miss anything!
Tips for effective searching:
Yes! You can edit your saved filters at any time. Just go to your account page, find the saved search you want to modify, and click the "Edit" button. You can also give your searches custom names to help you remember what each one is for.
You can save up to 3 searches for free. If you need to add more, delete an existing search first.
To contact a landlord:
Note: Dwellup aggregates listings but doesn't handle communications. You'll be redirected to the original platform where the listing was posted.
The technology we use to aggregate listings does not give us access to phone numbers.
Use the provided contact button to reach the landlord through the original listing platform.
No, landlords cannot see your dwellup profile:
A good first message includes:
Avoid generic messages like "Is this still available?" - be more specific!
Our listings are updated regularly:
For the newest listings, enable alerts on your saved searches!
Sometimes the same property may appear multiple times because:
Our system detects and groups most duplicates, but some may slip through. You can help by using the "Report inaccurate information" button on obvious duplicates!
To report an error:
We review all reports and fix errors quickly. Thanks for helping us improve quality!
Missing information may be due to:
Our AI tries to extract maximum info from text, but always contact the landlord to confirm important details.
Some rental platforms don't publish the exact street address, and sometimes it's the landlord who prefers not to make it public. When only a partial address or neighbourhood is provided, we try to find the closest address with the information we have.
The pin you see may be close to, but not exactly at, the actual building. It's always best to confirm the exact address directly with the landlord before visiting.
Dwellup collects listings from many different platforms and uses geocoding to convert text addresses into map coordinates. Occasionally this process can produce an inaccurate result because:
If you spot a wrong address, please report it so we can fix it (see "How do I report incorrect information?" above).
Yes! On the listing page, click "Report inaccurate information" and mention that the address is wrong in the reason field. We review every report and correct address issues as quickly as possible.
Absolutely! For neighborhood alerts:
You can save up to 3 searches for different neighborhoods!
To stop receiving alerts:
You can reactivate alerts anytime from the same location!
You can choose from several notification frequencies:
The frequency applies to all your saved searches. You can change it anytime in your Notifications settings.
Yes! You can customize your alert frequency in your Notifications settings.
Go to "My Account" → "Notifications" tab to choose between Instant (Premium), Daily, Weekly, Updates Only, or None.
Note: The frequency setting applies to all your saved searches. For more details, see the question "How do I activate or deactivate email alerts?"
If you're not receiving alerts, the most common reason is having too restrictive filters.
Try broadening your search parameters:
Also make sure alerts are enabled in your "Account Management" → "Email Notifications" settings, and check your spam/junk folder.
Alerts are sent in the morning:
You can change the frequency in "My Account" → "Account Management" → "Email Notifications".
No, if you sign up in the morning, you'll receive your first alert the next day (or the following Sunday if you chose weekly frequency).
The system sends alerts early in the morning, so a signup made during the day will be included in the next scheduled send.
Instant alerts is a paid feature that sends you email notifications within seconds of us finding new listings that match your saved searches.
Our system continuously monitors for new listings. Once we detect a match, you're alerted immediately — giving you a head start in contacting landlords.
Our system continuously monitors for new listings. As soon as we detect a listing that matches your criteria, you'll receive an alert within seconds.
This means you'll know about new apartments shortly after they're posted — much faster than checking sites manually.
Some rental platforms have quirky timing behavior. Listings may show as posted hours ago even though they just became visible to our system. From what we've observed, this can happen because:
Even when this happens, you're still among the first people to see these listings.
To purchase instant alerts:
No, instant alerts is a one-time purchase. There is no automatic renewal or recurring billing.
When your access expires, you can choose to purchase again if you wish. You're always in control.
Yes! You can purchase additional time at any point. New purchases are added to your existing access.
For example, if you have 2 weeks remaining and buy 1 month, you'll have 6 weeks total.
You'll receive a reminder when you have 7 days or less remaining.
When access expires, your account automatically switches to the free daily alerts option. You won't lose your saved searches or any other account features.
Refund requests are evaluated on a case-by-case basis.
Please contact us to discuss your situation.
If you're having issues on mobile:
The site is mobile-optimized. If problems persist, contact us with your phone and browser details.
If you're not receiving our emails:
If the map doesn't display:
List view always works if you have map issues.
To report a technical issue:
The more details you provide, the faster we can fix the problem!
Not yet, but the website is fully mobile-optimized!
A mobile app is in our future plans. Stay tuned!